How Do Remodelers Manage Client Selections?
By Wyatt Cooper · Published · 5 min read
Key takeaways
- Keep every choice the client still has to make on one selections sheet: item, allowance, exact product, deadline, status and the price difference.
- Set each deadline backward from when the item is installed, minus its lead time and a buffer, and give the client the dates at signing.
- Write what each allowance covers, such as material only or material and labor, because that decides who pays when a pick costs more to install.
- Close every over or under with a signed change order before the item is ordered, so the final bill holds no surprises.
To manage client selections, list every item the client still has to choose on one selections sheet, with its allowance, the exact product once chosen, a deadline worked back from its install date and lead time, and its status. Give the client the deadlines at signing. When a pick is over or under its allowance, write a change order for the difference before ordering. Then order from the sheet, not from memory or a text message.
What goes on a selections sheet
Selections are the finishes and fixtures the client picks after signing: cabinets, counters, tile, plumbing fixtures, lighting, hardware, paint colors, appliances. Each open choice is a risk to the schedule (if the pick is late) and the budget (if it costs more than you carried). The selections sheet is the one list of them.
| Column | What to write | Why |
|---|---|---|
| Item and room | "Primary bath: shower wall tile" | One line per choice, so nothing is picked twice or not at all |
| Allowance | The amount carried in the contract, and what it covers | Sets the budget before the client shops |
| Selected product | Brand, model, color, finish, quantity | What gets ordered; a photo isn't a spec |
| Lead time | From the supplier, in weeks | Drives the deadline |
| Install date | From your schedule | Drives the deadline |
| Deadline | Install date minus lead time minus a buffer | The date the client must decide by |
| Status | Open, selected, approved, ordered, delivered | Who is waiting on whom |
| Price difference | Selected cost minus allowance, plus any labor change | The change order amount |
| Change order | Its number and whether it's signed | Proof the client agreed to the difference |
Write the selected product as specifically as the contract would. California's Contractors State License Board guide to home improvement contracts asks for "style, brand, model, quality, quantity, weight, color, size", and its example is "Install Brand X kitchen faucet in style ABC and color BCS", not "replace kitchen fixtures".
Set deadlines from lead times
Work each deadline backward. If the vanity is installed in week 12, takes six weeks to arrive and you want a two-week buffer, the client must decide by week 4. Put every deadline on the sheet at signing, review the sheet with the client at every meeting, and say in the contract what happens when a deadline is missed: the schedule moves, or you choose a standard option, or both. The residential builder's guide walks through the order of the build.
- 1BuilderLists the item with its allowance and deadline at signing
- 2ClientChooses the exact product by the deadline
- 3BuilderPrices it against the allowance and writes a change order for any difference
- 4ClientSigns the change order
- 5BuilderOrders it, tracks delivery and installs it
Allowances and overages: a worked example
Say in the contract what an allowance covers. Under the AIA's commercial general conditions (§3.8 of A201–2017), an allowance covers material and equipment delivered and taxes; the contractor's labor, installation, overhead and profit sit in the contract sum, and "whenever costs are more than or less than allowances" the sum is adjusted by change order for the difference plus any change in the contractor's own costs. Many residential contracts follow the same idea. Here is how it plays out on the fictional Lindqvist bath remodel, whose contract says allowance differences pass at cost and added labor carries the builder's 20% markup.
Lindqvist bath — selections change order SCO-2
- Shower tile allowance (material only)
- $3,200
- Tile the client chose
- $4,050: over by $850
- Added labor (herringbone layout)
- $600, plus 20% markup = $720
- Tile change
- $850 + $720 = $1,570 add
- Plumbing fixture allowance
- $2,500
- Fixtures the client chose
- $2,180: under by $320
- Fixture change
- $320 credit
- Net change order
- $1,570 − $320 = $1,250 add
Write it before anything is ordered, and let the client sign it. The California board's guide says a contract price "MUST" change by "a written change order that becomes a part of the contract." Price larger changes with the change-order method.
Mistakes that cost remodelers money
- Allowances set low to win the job. The client then sees every pick as an overage.
- Allowances that don't say whether they include labor, so a harder install becomes an argument.
- Ordering from a text message or a photo instead of the signed sheet.
- No deadlines, so the tile is chosen the week the setter is booked.
- Collecting overages at the end instead of signing each one when it happens. Put the signed changes into the draw schedule as you go.
The bottom line
Selections run on one sheet: each open choice with its allowance, exact product, deadline from lead time, status and price difference, and a signed change order for every difference before anything is ordered.
Conflo is built for commercial construction today; client selections are not something it does. Join the waitlist to hear when residential tools arrive.
Sources
- Terms of Agreement: A Consumer Guide to Home Improvement Contracts — California Contractors State License Board. Read October 16, 2026.
- Summary: A201–2017, General Conditions of the Contract for Construction — AIA Contract Documents. Read October 17, 2026.
Questions
What is a selections sheet in construction?
A list of every finish and fixture the client still has to choose, with the allowance carried for it, the exact product once chosen, the deadline, the status and any price difference. It is the builder's single record of what to order.
How do allowances work on a remodel?
The contract carries a set amount for an item not yet chosen. If the client picks something that costs more or less, the contract price moves by the difference through a change order. The contract should say whether the allowance covers material only or material and labor.
When should clients make selections?
By a deadline set from the item's install date, minus the supplier's lead time and a buffer. Long-lead items such as cabinets and special-order tile often need choosing before demolition starts.
What happens if a client misses a selection deadline?
Whatever the contract says. Common terms are that the schedule moves by the delay, or the builder may choose a standard option within the allowance. Put the rule in writing at signing, not when the deadline is missed.
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